Email support
For help with RegoCheck orders and reports, email [email protected].
Include your order reference, the email address used at checkout, the plate and state, and a short description of the issue. Do not send card numbers, payment passwords or other unnecessary sensitive information.
Before you email
Missing report
Check the inbox and spam folder for the address used at checkout, then include the order reference in your message.
Wrong vehicle details
Tell support which plate and state were entered and explain what appears incorrect.
Data question
Identify the report section and record you want clarified. Include the search date if available.
Payment or refund enquiry
Include the order reference and explain what happened. The applicable purchase terms govern the request.
Purchase and privacy information
See Terms & Conditions for the published AUCN terms and Privacy Policy for information about privacy enquiries.