Support

Contact RegoCheck

Help with a report, an order or the vehicle details you entered.

Independent guidance from Australian Car Network

Email support

For help with RegoCheck orders and reports, email [email protected].

Include your order reference, the email address used at checkout, the plate and state, and a short description of the issue. Do not send card numbers, payment passwords or other unnecessary sensitive information.

Before you email

01

Missing report

Check the inbox and spam folder for the address used at checkout, then include the order reference in your message.

02

Wrong vehicle details

Tell support which plate and state were entered and explain what appears incorrect.

03

Data question

Identify the report section and record you want clarified. Include the search date if available.

04

Payment or refund enquiry

Include the order reference and explain what happened. The applicable purchase terms govern the request.

Purchase and privacy information

See Terms & Conditions for the published AUCN terms and Privacy Policy for information about privacy enquiries.

BEFORE THE HANDSHAKE

Checking another vehicle?

Have the plate and issuing state ready.

Start a rego check